MECHANICAL WATCHES
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How Perpetual Watches are made ?
-The watch movements are purchased directly from the various movement makers in China.
-The checking procedures : amplitude, accuracy, beat error tests are carried out by our
technicians in HK. The movements fail to meet our strict standards will be screened out to
ensure our watches will perform at their best.
-Assembly works, and most importantly, fine-tuning the movements are carried out by our
experienced watchmakers in Hong Kong.
-Watches are attached to the device for 8 hours rotating in 2 directions, then check for
running performance & power reserve capability, altogether 3 cycles are required for the
standard models and 6 cycles for Tourbillon & Chronograph. Only those passed the tests
can be shipped to our overseas clients.
-The watch movements are purchased directly from the various movement makers in China.
-The checking procedures : amplitude, accuracy, beat error tests are carried out by our
technicians in HK. The movements fail to meet our strict standards will be screened out to
ensure our watches will perform at their best.
-Assembly works, and most importantly, fine-tuning the movements are carried out by our
experienced watchmakers in Hong Kong.
-Watches are attached to the device for 8 hours rotating in 2 directions, then check for
running performance & power reserve capability, altogether 3 cycles are required for the
standard models and 6 cycles for Tourbillon & Chronograph. Only those passed the tests
can be shipped to our overseas clients.
What does daily accuracy +/-15 seconds mean ?
The accuracy rate of our watches is adjusted at 5 various positions : dial face up, crown
up, crown down, crown on the right & dial face down, the maximum tolerances for
General Collection is +/-18 seconds and +/-15 seconds for Chronograph & Tourbillon.
The rate is taken with the watch movement fully winded/powered. Our strict standard will
ensure each and every single watch performs accurately. Since +/-18 & +/-15 seconds
are the maximum tolerances, your Perpetual Watch in fact should perform reasonably
better around +/-15 & +/-12 seconds respectively.
How tough is our sapphire crystal ?
Our sapphire crystal is scratch proof with anti-reflection coating. The result is excellent
legibility especially on black dial models. You will realize a blue reflection from your watch
because of the anti-glare coating. Owing to its high density, you will feel sapphire crystal
is much colder in comparison with mineral glass, and it costs 50 times more than mineral
glass, not many watches can equip with sapphire crystals at this price range.
Why prices are reasonable ?
We are responsible for designing, parts merchandising as well as making our watches,
no third party is involved. Perpetual Watches can only be purchased at ex-workshop
prices exclusively through our website, all these savings are passed on to our
end-customers.
Is shipping included ?
Yes, all shipping costs are included in the listed prices, watches are sent by SpeedPost
(EMS) 3-day worldwide delivery through Hong Kong Post . A tracking no. will be
informed by email once the watch is sent. Your ordered watch will be sent within 2 days
once the payment is confirmed by PayPal.
Return policy ?
Yes, 7-day satisfaction guaranteed. Watches can be returned within 7 days (No
Questions Asked) upon receiving the watch, watch must be returned in brand new
condition, and certain charges for shipping & handling are required.
What does the 2-year warranty cover ?
Our warranty covers all manufacturing defects on our watches, but the artificial damages or
scratches on sapphire crystal, mineral glass, leather strap & metal bracelet are not
included in the warranty. The warranty is void for watches being serviced or opened not
by our workshop.
We will bear all shipping charges for return watches back to our workshop for servicing
during the 2 years warranty period.
We are offering an exclusive 2-Year Worldwide Warranty to give you a peace of mind of
your Perpetual Watch.
What if the 2-year warranty expires ?
Every watch will need overhauling in every 3-5 years, the overhauling includes a complete
dismantle of the watch movement for cleaning & re-oiling, certain parts which are likely
to suffer tear & wear the most will be replaced. We would charge US$60 for overhauling
including the return shipping cost. For minor repairs : crystal/mineral ($30/60cents),
crown ($5), they can be ordered for replacement to be carried out by your local jeweller.
With added shipping costs, of course, service is offered by our workshop as well.
If you have any more questions, please contact us through our CONTACT
webpage. All inquiries will be replied within 24 hours.
The accuracy rate of our watches is adjusted at 5 various positions : dial face up, crown
up, crown down, crown on the right & dial face down, the maximum tolerances for
General Collection is +/-18 seconds and +/-15 seconds for Chronograph & Tourbillon.
The rate is taken with the watch movement fully winded/powered. Our strict standard will
ensure each and every single watch performs accurately. Since +/-18 & +/-15 seconds
are the maximum tolerances, your Perpetual Watch in fact should perform reasonably
better around +/-15 & +/-12 seconds respectively.
How tough is our sapphire crystal ?
Our sapphire crystal is scratch proof with anti-reflection coating. The result is excellent
legibility especially on black dial models. You will realize a blue reflection from your watch
because of the anti-glare coating. Owing to its high density, you will feel sapphire crystal
is much colder in comparison with mineral glass, and it costs 50 times more than mineral
glass, not many watches can equip with sapphire crystals at this price range.
Why prices are reasonable ?
We are responsible for designing, parts merchandising as well as making our watches,
no third party is involved. Perpetual Watches can only be purchased at ex-workshop
prices exclusively through our website, all these savings are passed on to our
end-customers.
Is shipping included ?
Yes, all shipping costs are included in the listed prices, watches are sent by SpeedPost
(EMS) 3-day worldwide delivery through Hong Kong Post . A tracking no. will be
informed by email once the watch is sent. Your ordered watch will be sent within 2 days
once the payment is confirmed by PayPal.
Return policy ?
Yes, 7-day satisfaction guaranteed. Watches can be returned within 7 days (No
Questions Asked) upon receiving the watch, watch must be returned in brand new
condition, and certain charges for shipping & handling are required.
What does the 2-year warranty cover ?
Our warranty covers all manufacturing defects on our watches, but the artificial damages or
scratches on sapphire crystal, mineral glass, leather strap & metal bracelet are not
included in the warranty. The warranty is void for watches being serviced or opened not
by our workshop.
We will bear all shipping charges for return watches back to our workshop for servicing
during the 2 years warranty period.
We are offering an exclusive 2-Year Worldwide Warranty to give you a peace of mind of
your Perpetual Watch.
What if the 2-year warranty expires ?
Every watch will need overhauling in every 3-5 years, the overhauling includes a complete
dismantle of the watch movement for cleaning & re-oiling, certain parts which are likely
to suffer tear & wear the most will be replaced. We would charge US$60 for overhauling
including the return shipping cost. For minor repairs : crystal/mineral ($30/60cents),
crown ($5), they can be ordered for replacement to be carried out by your local jeweller.
With added shipping costs, of course, service is offered by our workshop as well.
If you have any more questions, please contact us through our CONTACT
webpage. All inquiries will be replied within 24 hours.
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